... are trying to build a competitive advantage through the transfer of tacit knowledge from customers to managers, then remote collaboration (though less expensive and more convenient) is ultimately counterproductive. In the next section, we describe the theoretical framework for the study – the knowledge...

...S. Tamer Cavusgil; Roger J. Calantone; Yushan Zhao This study surveys a broad spectrum of US manufacturer and service firms to examine the effect of tacit knowledge transfer on firm innovation capability. The authors present a set of hypotheses concerning the relationships between inter‐firm...