...Anna Näppä; Maria Ek Styvén; Karolina Parding Purpose The purpose of this paper is to identify challenges and opportunities for a resilient workforce ecosystem in a peripheral region by exploring employee attraction and retention strategies within a tourism and hospitality business ecosystem...

...Yu (Viviane) Chen Purpose The purpose of this study is to conceptually integrate business to consumer (B2C) into business to business (B2B), with a holistic consumer-centric, technology-reinforced, long-term vision for tourism industries and companies to survive and succeed in the era of new...

... on business-to-end consumer relationships and there are few contributions in the business-to-business context, especially in the tourism industry. The aim of this study is to analyze the process of relationship value creation between tourism companies from the more relevant antecedents proposed...

.... Initially, interviews are conducted with travel trade exhibitors. These then serve as a foundation for a survey of senior tourism managers. Findings Exhibitors perceive efficient and effective products/services being displayed on the stand as the central factor for success. The key motivation...

... and administrations (B2C, B2B, B2A) Design/methodology/approach Empirical evidence extracted from a sample of tourism lodging establishments in the Balearic Islands has been used to unveil the determining factors of internet innovation in the lodging industry. The lodging industry has been chosen in order...