... relationships need to be “coped with” rather than controlled (Ritter et al., 2004). Business performance Uncertainty management Conflict An executive summary for managers and executive readers can be found at the end of this issue. Business relationships and networks are important...

... and executive readers can be found at the end of this article. Soonhong Min can be contacted at: smin@ou.edu Trust Channel relations Uncertainty management Suppliers © Emerald Group Publishing Limited 2008 Environmental uncertainty results from unanticipated changes in exchange...