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Keywords: Value quantification
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Journal Articles
Journal of Business & Industrial Marketing (2011) 26 (7): 493–502.
Published: 23 August 2011
... to become value creators. Design/methodology/approach Based on two case studies, the authors map the best practices in customer value quantification from the point of view of industrial customers, and study value‐based sales processes to uncover the value‐based sales activities for implementing...

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