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Volume 20, Issue 3
1 March 1999
Journal of Business Strategy Cover Image for Volume 20, Issue 3
Review Article| March 01 1999

COMPUTING THE PAYOFF FROM IT Available to Purchase

John Thorp
John Thorp
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 2052-1197
Print ISSN: 0275-6668
© MCB UP Limited
1999
Journal of Business Strategy (1999) 20 (3): 35–39.
https://doi.org/10.1108/eb040005

It's not enough to measure the dollars and man‐hours an IT project consumes. You must also measure whether it is delivering the business benefits you're looking for.

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© MCB UP Limited
1999
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