RECONSTRUCT YOUR BUSINESS AROUND CUSTOMERS

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Review Article| February 01 2002

Dennis Rheault;

Dennis Rheault

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PubMed

Steve Sheridan

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PubMed

Publisher: Emerald Publishing

Online ISSN: 2052-1197

Print ISSN: 0275-6668

2002

Journal of Business Strategy (2002) 23 (2): 38–42.

https://doi.org/10.1108/eb040236

Your customers reach you through numerous channels, but all those channels should have a single focus.

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2002

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