Issues

The new retail model: global reach demands omni-channels

Guillaume Do Vale; Isabelle Collin-Lachaud; Xavier Lecocq
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China-plus-one: expanding global value chains

Preetam Basu; Partha Ray
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Competitive empathy: sharing values and strategies with rivals

Antonio Ghezzi
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Turning disruption into growth opportunity: the red team strategy

Sunny Li Sun; Yanli Zhang; Zhu Zhu
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Who’s making the decisions? How managers can harness artificial intelligence and remain in charge

Pooya Tabesh
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World’s biggest retailer launches Walmart Plus and customers have their say

Art T. Weinstein; Kristen Anti; Esteban Ochoa
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Customer experience can play a strategic role for wineries

Antonella Angelini; Annalisa Gilli
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Memoryscape: how managers can create lasting customer experiences

Rod McColl; Jan Mattsson; Kathleen Charters
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The serpent under it: cognitive bias in ethics and compliance training

Peter Buell Hirsch
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