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Those interested in mentoring will be familiar with David Clutterbuck's previous publications. This book develops those ideas but can also be read as a ‘stand‐alone’ piece. The thesis of the book is that organisations are social networks that survive and succeed through their members learning from each other and applying what they have learned for the benefit of the organisation. The model is explicitly not hierarchical. Learning occurs upwards and laterally as well as downwards. This perspective has implications for organisational management style as well as the culture of organisational internal communication.

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