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Journal Articles

Communicating appreciation in the workplace: importance and perception of appreciation from managers and co-workers and its effects on organisational citizenship behaviour

Jens Hagelstein, Ingrid Wahl, Julia Stranzl, Sabine Einwiller, Christopher Ruppel

Journal of Communication Management (2026) 30 (2): 202–216.

https://doi.org/10.1108/JCOM-10-2024-0214

Published: 15 August 2025

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Journal Articles

Artificial intelligence in communication management: a cross-national study on adoption and knowledge, impact, challenges and risks

Ansgar Zerfass, Jens Hagelstein, Ralph Tench

Journal of Communication Management (2020) 24 (4): 377–389.

https://doi.org/10.1108/JCOM-10-2019-0137

Published: 11 May 2020

View article titled, Artificial intelligence in communication management: a cross-national study on adoption and knowledge, impact, challenges and risks

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