... in informal communication are seen as warmer but less competent. These insights underscore the need for organizations to recognize and manage perceptual biases so that informal communication is appropriately valued rather than misjudged. Informal communication Internal communication Attribution...

... 2025 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Corporate social advocacy Internal communication Ideological psychological contract Online whistleblowing Publics increasingly expect companies to lead societal changes (Edelman...

...' CSA communication and the significance of these activities in shaping their relationship with their employer. Findings Our findings show that employees are generally satisfied with how their employer manages CSA. While employers provide internal communication about CSA activities, respondents...

... (Mitroff et al., 2006). Internal communication Measurement Crisis communication Employee communication © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only 12 01 2025 13 06 2025 26 06 2025 27 07 2025 Sung-Un Yang can...

... (e.g. improved collaboration and information sharing) to mixed or negative impacts on organizational commitment, social relationships, and productivity. Practical implications Organizations can leverage insights into informal communication to better understand internal communication dynamics...

... that internal communication professionals should ensure that the appreciation expressed is aligned with employees’ needs. Jens Hagelstein can be contacted at: jens.hagelstein@univie.ac.at 25 10 2024 30 04 2025 08 07 2025 © Jens Hagelstein, Ingrid Wahl, Julia Stranzl, Sabine...

... responsibility Employee engagement Internal communication Public relations Strategic communication Corporate volunteering (CV) refers to full-time employees voluntarily participating in societal activities to donate their time and skills to benefit the community with the support of their employers...

... transparent training environments. Yang Yi can be contacted at: yang.yi@utah.edu 13 10 2024 09 04 2025 21 05 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Generative AI Change leadership Internal communication...

...’ perceptions of appreciation at work for which different communicators are attributed with responsibility. This study draws conclusions for the role of internal communication professionals in co-creating an appreciative working climate by exploring employees’ expectations on what they want to be appreciated...

...Lucinda Bella-May Sutton; Tanya Le Roux Purpose This study aims to explore the impact of current trends like the development of digital communication channels and a greater focus on sustainability, together with external pressures such as a growing electricity crisis on how internal communication...

... is the corresponding author and can be contacted at: nora.denner@uni-mainz.de 06 06 2024 27 08 2024 05 09 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Informal communication Internal communication Communication functions Factor...

... with varying levels of remote work arrangements to influence employee well-being. Internal communication Leadership Employee engagement Relationship management Employee communication © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Hao Xu...

... be contacted at: elizabeth.candello@wsu.edu 10 02 2024 18 06 2024 05 08 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Internal communication Organizational culture Public relations Employee engagement Communication...

... and Grunig, 1996). Employee communication Internal communication Public relations Relationship management The current post-truth era is characterized by an erosion of trust and accountability as many individuals subscribe to alternative facts that are consistent...

... out how internal communication professionals can strategically address them. Design/methodology/approach A total of 50 problem-centered, semi-structured qualitative interviews were conducted with teleworkers from Austrian and German organizations between March and June 2021. Findings...

... 04 08 2022 21 12 2022 17 02 2023 08 08 2023 13 11 2023 15 11 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Teleworker management Internal communication COVID-19 Job engagement The outbreak of the novel...

...Helena Stehle Purpose Engaging with stakeholders in “a personal, intimate way” (Men and Tsai, 2016, p. 932) or “includ[ing] the ‘personal touch’” (Kent and Taylor, 1998, p. 323) is often seen as desirable in internal communication management. While the importance of personal communication...

... advocated that health organizations and the healthcare industry need to play a more effective crisis leadership role in optimally communicating about IDTs so as to better help the public understand the complexity and uncertainty, often conflicts, associated with a health crisis. Internal communication...

... on the intensity of telecommuting (Gajendran and Harrison, 2007 ; Williams, 2021). Informal communication is part of the internal communication in organizations, with the other part being formal communication (Johnson et al.,1994 ; Kandlousi et al., 2010 ; Kraut et al., 1990...

...Anja Špoljarić; Ana Tkalac Verčič Purpose This study aims to contribute to the understanding of internal communication and its connections to engagement and employer brands. The authors wanted to test the relationship between the three variables and explore if employees' perception of employer...