... . Research Organizational behavior Employee engagement Organizational communication Communication management Relationship management Communication practitioner Research Platform Business Development in Collaboration [Forskningsplattformen Verksamhetsutveckling i samverkan, Faculty of Business...

...Mark Badham; Chiara Valentini Purpose Relationship management research within public relations literature highlights the value of organizations gaining stakeholders’ affection for them. However, what has not been explored much is a reciprocal focus on organizations’ affection for – or affective...

... only Internal communication Leadership Employee engagement Relationship management Employee communication If remote work has a significant impact on the psychological state of employees, organizations and their leaders benefit from understanding how to effectively communicate...

... relations Relationship management The current post-truth era is characterized by an erosion of trust and accountability as many individuals subscribe to alternative facts that are consistent with their established views even if there is a lack of evidence to support them (Enfield, 2017...

.... Reputation Corporate communication Relationship management Corporate social responsibility Corporate voices on social justice issues, such as racial justice, gender equality and LGBTQ rights, have become increasingly prevalent. People overwhelmingly prefer to support companies that share...

... Relationship management Health communication The COVID-19 pandemic has confronted the healthcare industry and health communication management with a plethora of unprecedented questions (Voges et al., 2021): What exactly is humanity dealing with? How similar is COVID-19 to what has been dealt...

.... The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Issues management Public relations Framing Conflict Strategic communication Relationship management Communication practitioner Environmental communication We, as mankind, have reached...

... Public relations Diversity management Strategic communication Relationship management Integrated marketing communication Over the past several decades, marketers have justified outreach to LGBTQ consumers because of their spending power and consumer loyalty, supported by a shift in social...

..., 1974). W. Timothy Coombs can be contacted at: wtcoombs@hotmail.com 16 01 2019 05 06 2019 20 07 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Measurement Public relations Relationship management Stakeholder...

... their struggles with new models of measuring success, new expectations for stewarding corporate partners and perceived threats to autonomy. Their voices add to a fuller understanding of rapidly evolving relationship management practices in higher education. Communications scholars have defined CSR...

... beyond the western world. © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Social media Public relations Relationship management Communication department Various studies have assessed public relations (PR) education (Aldoory and Toth, 2000...

... agree on who has the rightful power to influence one another” (p. 3). Digital media Social media Public relations Relationship management Cultivation strategies are techniques used to build and maintain successful relationships between an organization and its strategically important publics...

... coorientation (e.g. von Kutzschenbach and Brønn (2006)) and the relationship quality (e.g. Seltzer and Mitrook, 2009) have been analysed. Coorientation is perceived as an important tool to improve strategic communication and relationship management (e.g. Brønn and Brønn, 2003). However, apart from a few...

... Organizational behaviour Employee engagement Relationship management Employee communication As new business models centered on “authenticity” are increasingly present in today’s organizations (Bishop, 2003 ; Edwards, 2010 ; Molleda and Roberts, 2008 ; Potter, 2010 ; Shen and Kim, 2012...

... for individuals points to a predominantly marketing approach to the detriment of a relationship management. Specifically, the identity of celebrities is crafted as a brand and promoted as a commodity to sell not only products derivative of their work (movies, albums, etc.), but also lines of luxury goods...

... and relationship management, among other areas that subsume technical skills components. Kennan and Hazleton (2006) explained that communication facilitates the accumulation of social capital within an organization based on the successful creation, maintenance, and utilization of relationships. Sommerfeldt...

... limitations/implications – The study is limited to the samples of the current US senators. Practical implications – This study provides a useful insight for political public relations practitioners that features associated with relationship management strategies can be employed to develop better...

... frameworks that delineate the relationship management process have been proposed (Ledingham, 2006): the interpersonal influence model (Toth, 2000), the physician-patient relationship framework (Dimmick et al., 2000), and the SMART PR process model (Bruning and Ledingham, 1999). The relational...

... contributes a new category for relationship management scholarship, which can be productive for theory building. It also illuminates Dozier and Lauzen's questioning about the unique conditions of social movement organizations. Practical implications Established cultivation strategies can actually...

...Joy Chia This paper presents findings of a study in relationship management in public relations practice. As relationships are always changing, consultants and clients need to constantly adapt in order to develop relationship characteristics such as trust. This paper argues that, although trust...