Issues

Improving service provision through better management and measurement of customer satisfaction in facilities management

Matthew Tucker; Michael Pitt
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Globalisation and corporate real estate strategies

Linda Too; Michael Harvey; Eric Too
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Using balanced scorecard in operationalising FM strategies

Heidi Rasila; Johanna Alho; Suvi Nenonen
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Is real estate an important factor in corporate valuation? Evidence from listed retail firms

Kim Hiang Liow
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Talking heads

Interview with Angela Cain

Debbie Hepton
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