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Keywords: Information encountering
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Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2026) 82 (7): 396–412.
Published: 09 June 2026
... Information encountering Trust Credibility Cognitive authority Fractured information landscapes Cancer survivorship increasingly unfolds in open, networked, and platform-mediated information environments. Survivors encounter health information through search engines, social media, patient...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2025) 81 (2): 469–490.
Published: 02 January 2025
... The findings identify three stages of information snowballing: (a) learning by lifelong exposure and serendipitous information encountering; (b) constructing information landscapes; and (c) snowballing or gradually accumulating information. Practical implications This concept advocates for spreading...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2024) 80 (1): 1–26.
Published: 02 May 2023
...Sanda Erdelez; Yuan-Ho Huang; Naresh Kumar Agarwal Purpose This study investigated the moderating effect of organizational knowledge management performance on the sharing and use of information encountered by serendipity within the organization. Design/methodology/approach The authors surveyed...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2023) 79 (2): 431–441.
Published: 22 July 2022
...Carli V. Lowe Purpose In several existing studies of Information Encountering (IE), a recurring sub-phenomenon of serendipity arises that indicates the potential for certain unexpected encounters with information to be transformative. The author labels this sub-phenomenon Transformative...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2022) 78 (2): 435–462.
Published: 16 July 2021
... environments. Serendipity Information encountering Serendipitous information discovery Human information behavior Information seeking Systematic literature review There is a growing trend that individuals incidentally discover and obtain interesting and useful information rather than actively...
Includes: Supplementary data
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2020) 76 (3): 731–751.
Published: 18 February 2020
... this phenomenon (e.g. information encountering, accidental information discovery, incidental information acquisition), the scope of the phenomenon has not been clearly defined and its nature was not fully understood or fleshed-out. In this paper, information encountering (IE) was proposed as the preferred...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2018) 74 (3): 526–551.
Published: 02 February 2018
...) , who also labelled serendipity as “information encountering”, a specific type of opportunistic acquisition of information. The study was undertaken in a controlled environment where users were asked to actively look for information relating to a particular foreground problem, but where they actually...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2017) 73 (5): 1053–1081.
Published: 04 October 2017
.... The outlined framework and typology may function as a baseline for further serendipity studies. Design Affordances Serendipity Information encountering Information behaviour Individual behaviour Imagine that you enter an environment providing a rich diversity of resources. It could be any...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2015) 71 (6): 1135–1157.
Published: 12 October 2015
...Tingting Jiang; Fang Liu; Yu Chi Purpose – Information encountering is the serendipitous acquisition of information that requires low or no involvement and expectation of users. The purpose of this paper is to model the explicit process and the implicit factors of online information encountering...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2014) 70 (6): 1015–1038.
Published: 07 October 2014
... between information encountering is described. Empirical studies of serendipity using Citation Classics and other research approaches in information studies are described. Findings – The discrepancy between occurrences of serendipity in studies using Citation Classics and reported serendipity...
