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Keywords: Trust
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Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2026) 82 (7): 396–412.
Published: 09 June 2026
...Elaine Kong Purpose This paper reviews how trust, credibility, and cognitive authority are understood in research on complementary and alternative medicine (CAM) information practices among Chinese immigrant cancer survivors. It argues that this literature is best understood as a process...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2026) 82 (7): 271–288.
Published: 28 April 2026
..., contributing new theoretical insights to research on trust and structural assurance in digital repositories. Digital repositories are entrusted with the care of valuable digital information. Many repositories have a mission focused on the long-term preservation of that information. Achieving certification...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2026) 82 (2): 344–361.
Published: 09 January 2026
...Lindall Elaine Adams Purpose This study aims to investigate how public libraries in disadvantaged South African communities foster social capital. It focuses on the Emfuleni Local Municipality, where poverty and unemployment are widespread. It examines the role of libraries in providing trusted...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2024) 80 (2): 427–445.
Published: 03 November 2023
...Svetlana Norkin; Katriina Byström Purpose This paper aims to examine the interaction between gatekeeping and trust in a public sector organization, where employees at lower hierarchical levels are expected to autonomously translate and transform directives into public services. This requires them...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2022) 78 (7): 192–210.
Published: 22 September 2021
...://creativecommons.org/licences/by/4.0/legalcode Trust Credibility Cognitive authority Academic web profiles Academic social networking sites Researchers Framework ResearchGate Academia.edu Researchers, as well as many other professional groups, experience expectations from their employers...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2022) 78 (2): 302–319.
Published: 07 June 2021
...Laura Sbaffi; Sarah Hargreaves Laura Sbaffi can be contacted at: l.sbaffi@sheffield.ac.uk 19 01 2021 20 04 2021 27 04 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only This paper provides new insights on trust...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2017) 73 (2): 224–243.
Published: 13 March 2017
.... © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Search engines Infrastructure Everyday life Searching Trust Focus groups Sociomateriality This study investigates the role of online searching in everyday life. Online searching...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2016) 72 (6): 990–1007.
Published: 10 October 2016
... searcher. Empirical research supports this claim. For example, Bing Pan et al. (2007 ; cf. Kammerer and Gerjets, 2012) , conclude that college students put considerable trust in Google’s ranking of links. However, there are also consequences of a different nature stemming from our current...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2010) 66 (5): 627–642.
Published: 07 September 2010
... in classification and extends previous frameworks by combining an explanation‐based approach to classification with the concepts of cognitive authority and trust. Findings The paper presents an understanding of classification that allows designers and editors to establish trust through the principle...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2008) 64 (6): 877–892.
Published: 17 October 2008
... this situation by asking whether public libraries matter in the creation of generalized trust. Design/methodology/approach This study used quantitative data in analyzing macro‐level data on whether public library expenditure could explain social trust patterns in the OECD countries. Additionally, a few...
Journal Articles
Journal:
Journal of Documentation
Journal of Documentation (2008) 64 (5): 667–686.
Published: 05 September 2008
... The author finds that users are shifting from more traditional “authority” methods of credibility determination, where users cede determinations to trusted third parties, to a “reliability” approach where users seek commonalities and coherence among multiple information sources. This has led to an increased...
