Impact of information technology on firm productivity has received significant attention in information systems literature. Although many studies were performed to investigate this effect, the results were not conclusive in supporting a systematic effect. This study investigates this phenomenon in both manufacturing and service industries by considering a sample of 85 manufacturing and 77 service firms. Our research methodology utilizes a combination of various data envelopment analysis models and non‐parametric statistical techniques in testing for the influence of information technology investment on firm productivity. We investigate this effect under conditions of both constant and non‐constant returns to scale assumptions. Our results provide some very interesting insights and recommendations.
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1 February 1999
This article was originally published in
Logistics Information Management
Research Article|
February 01 1999
Influence of information technology investment on firm productivity: a cross‐sectional study Available to Purchase
Subhasish Dasgupta;
Subhasish Dasgupta
Subhasish Dasgupta is Assistant Professor of Information Systems, Department of Information Systems and Sciences, College of Business Administration, Fairleigh Dickinson University, New Jersey, USA
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Joseph Sarkis;
Joseph Sarkis
Joseph Sarkis is Assistant Professor of Operations Management, Graduate School of Management, Clark University, Worcester, Massachusetts, USA
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Srinivas Talluri
Srinivas Talluri
Srinivas Talluri is Assistant Professor of Production Management, Department of Information Systems and Sciences, College of Business Administration, Fairleigh Dickinson University, New Jersey, USA
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Publisher: Emerald Publishing
Online ISSN: 1758-7948
Print ISSN: 0957-6053
© MCB UP Limited
1999
Logistics Information Management (1999) 12 (1-2): 120–129.
Citation
Dasgupta S, Sarkis J, Talluri S (1999), "Influence of information technology investment on firm productivity: a cross‐sectional study". Logistics Information Management, Vol. 12 No. 1-2 pp. 120–129, doi: https://doi.org/10.1108/09576059910256493
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