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Volume 12, Issue 1-2
1 February 1999
This article was originally published in
Logistics Information Management
Logistics Information Management Cover Image for Volume 12, Issue 1-2
Research Article| February 01 1999

A graphical method for assessing knowledge‐based systems investments Available to Purchase

Jeffrey A. Clark;
Jeffrey A. Clark
Jeffrey A. Clark is a Lecturer in the School of Computing Science at the University of Technology, Sydney, New South Wales, Australia
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Fawzy Soliman
Fawzy Soliman
Fawzy Soliman is a Lecturer in the School of Management, at the University of Technology, Sydney, New South Wales, Australia
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-7948
Print ISSN: 0957-6053
© MCB UP Limited
1999
Logistics Information Management (1999) 12 (1-2): 63–77.
https://doi.org/10.1108/09576059910256277

Suggests that businesses need a method specifically designed to assess the value of knowledge‐based system (KBS) investments. Explains the inadequacies of current valuation methods when they are applied to KBS investment decisions. Proposes a graphical valuation method which adapts the Theory of Reasoned Action (TRA) to overcome these inadequacies and help business executives make informed KBS investment decisions. Presents an example of the method’s application to a KBS at a large multinational sales and manufacturing company.

Keywords:
Decision making, Employee attitudes, Investment management, Knowledge‐based systems, Methods of valuation, Multinationals
© MCB UP Limited
1999
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