This study explores the role of expatriate satisfaction in organizational performance. It also posits that international transfer of knowledge and corporate learning are determinants in the overall satisfaction of expatriate managers. Moreover, as organizations gain international experience, their expatriate managers contribute to the global learning of the firm. This corporate learning provides the tools (e.g. foreign market experience and know‐how) for future expatriate managers and increases the likelihood of positive overseas experiences. Results from 132 expatriates of Fortune 500 firms indicate that satisfaction is significantly related to the performance of the organization as a whole and, further, that this relationship will vary depending on the international orientation of the organization.
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1 August 2000
Conceptual Paper|
August 01 2000
The cyclical effect of expatriate satisfaction on organizational performance: the role of firm international orientation Available to Purchase
Meredith Downes;
Meredith Downes
Meredith Downes is an Assistant Professor at Illinois State University, Normal, Illinois, USA.
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Anisya S. Thomas;
Anisya S. Thomas
Anisya S. Thomas is an Associate Professor at Florida International University, Miami, Florida, USA.
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Carolan McLarney
Carolan McLarney
Carolan McLarney is an Assistant Professor at Dalhousie University, Halifax, Nova Scotia, Canada.
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Publisher: Emerald Publishing
Online ISSN: 1758-7905
Print ISSN: 0969-6474
© MCB UP Limited
2000
The Learning Organization: An International Journal (2000) 7 (3): 122–134.
Citation
Downes M, Thomas AS, McLarney C (2000), "The cyclical effect of expatriate satisfaction on organizational performance: the role of firm international orientation". The Learning Organization: An International Journal, Vol. 7 No. 3 pp. 122–134, doi: https://doi.org/10.1108/09696470010335845
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