A structure for supply‐chain information flows and its application to the Alaskan crude oil supply chain

An effective supply chain requires a smoothly operating information system. Accurate information must flow among the links in a timely, coordinated fashion, which minimizes distortion. The system must incorporate supply‐and‐demand information, and constantly changing information about real world events that affect the chain. This paper provides a structure for these flows through a data flow diagram (DFD) and with a case study of its application to the Alaskan North Slope Oil (ANS) supply chain. The properties of this DFD are presented for push, pull and hybrid push/pull supply chains. Management can use the DFD approach to improve supply‐chain operations. Information flows can be rationalized and streamlined and feedback loops can be defined to measure performance. IT professionals can apply the generic nature of the DFD to a wide variety of logistics activities, including warehouse and carrier operations.