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Keywords: Anthropomorphism
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Journal Articles
Journal of Enterprise Information Management (2026) 39 (2): 461–484.
Published: 12 August 2025
... confirmation explained substantial variance Rˆ2 53.4% in measuring chatbot user satisfaction. Likewise, user satisfaction and perceived anthropomorphism had explained large variance Rˆ2 55.5% in measuring chatbot user experience. Nevertheless, effect size fˆ2 analysis has revealed a large...
