... with existing technologies. We provide a detailed description of each module. In Section 4 , we explore the utility of the proposed system with two case studies and consider the effects on SCR. The paper concludes with a discussion of the contribution and limitations of the study, and the potential extension...

...Raafat George Saade; Harshjot Nijher Purpose – The purpose of this paper is to consolidate the critical success factors (CSFs) as published in enterprise resource planning (ERP) implementation case studies. The authors perform the analysis and propose the final CSFs based on the reported ERP...

.../methodology/approach – It was carried out in five case studies in different Brazilian companies from several economic sectors which were using ITPM or were in the initial implementation phase. Eight interviews were conducted. The persons interviewed were high-level executives working in the IT department...

... goals on the other hand. Design/methodology/approach The paper uses a case study research approach. The case of Festo is unique and allows for detailed examination of both the business benefits of PDM and of the inter‐dependencies of various business benefit enablers. Due to the limited amount...

... of the data in our research will be gathered at the individual level. This “mixed‐level” strategy enables us to move across levels of analysis to capture rich information on the phenomena taking place in a complex organisational setting. Communication technologies Governance Case studies Belgium...

... Keywords: Call centres, Case studies, Competences, United Kingdom, Value added Michael Amberg and Manuela SchröderVol. 20 No. 3, 2007 "Key issues in information systems management in China" Guoqing Chen, Ruipeng Wu, Xunhua GuoVol. 20 No. 2, 2007 www.emeraldinsight.com...

... that an organization should differentiate between the management of a core competence and a commodity process. Design/methodology/approach An inductive case study is conducted to examine the strategic planning and management of a call center in one of the largest retailers headquartered in the UK. Semi‐structured...

.... Unlike most of the IS research that focuses on the underlying technologies within standards, this study explores the standardisation processes and the interaction between the different participants. Design/methodology/approach This issue was explored with a case study of the standardisation activity...

...). Australia and Germany were chosen because both recognise the importance of SMEs. Design/methodology/approach The study adopted an interpretivist philosophy and a qualitative case study method that enables gathering data which are rich in detail. Semi‐structured, on‐site interviews were carried out...

.... Scapens and Jazayeri (2003) , based on a longitudinal case study in the European division of a large US multinational, conclude that the work of management accountants has shifted from traditional accounting activities towards a more interpretative role. According to the authors, this situation has...

... implementations require heavy customisation to achieve their proclaimed advantages. This paper represents an endeavour to investigate, through a case study, the feasibility of minimising the heavy customisation required by most ERP implementations by selecting the best modules from each vendor and integrating...

...A. Gunasekaran; Walter W.C. Chung; K. Kan A case study conducted in a British company (Company A) on reengineering business processes is presented. It gives an example on how a case study ought to be written in order to go beyond the standard for writing an industrial report to one...

..., and has enabled one company to successfully select and implement a new computerised production planning and control system over a period of three years. The other nine case studies highlight the ability of the framework to focus on smaller, incremental improvements in production planning and control...

... to be a top contender in a global marketplace. © MCB UP Limited 1998 Case studies Certification Implementation Motor industry Suppliers Supply chain ABC Automotive, Inc. with 1996 consolidated revenues of over $200 million is a designer and manufacturer of engineered metal stamping...

.... These are frequently closely related and may be difficult to distinguish. Another issue is the comparison of the effectiveness of different scheduling approaches used in what were found to be very diverse business contexts. © MCB UP Limited 1995 Case studies Manufacturing industry Performance appraisal...

... Case studies Decision making Evaluation Investment Technology 20 LOGISTICS INFORMATION MANAGEMENT 6,5 Strategic position is an important factor in evaluating projects. Justifying Investment in Technology David Triggs Logistics Information Management, Vol. 6 No. 5, 1993, pp. 20-26 © MCB...

... and control. Discusses the accelerating competition, the potential benefits and the high costs of failure involved in the significant opportunities presented by the European enterprise. Includes two case studies. © MCB UP Limited 1993 Case studies Competitive strategy Europe Information...

... and costly to implement and careful cost benefit analyses as well as senior management support are required. © MCB UP Limited 1993 Banks Case studies Electronic data interchange Electronic funds transfer Management information systems 8 LOGISTICS INFORMATION MANAGEMENT 6,1 EDI-EFT has...