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Keywords: Expectation-confirmation model
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Journal Articles
Journal of Enterprise Information Management (2023) 36 (1): 91–122.
Published: 27 May 2022
...Yung-Ming Cheng Purpose This study's purpose is to propose an integrated post-adoption model based on expectation-confirmation model (ECM) and cognitive absorption (CA) theory to examine whether network factors, gamification factor, and quality factors as antecedents to end-users' beliefs can...
Journal Articles
Journal of Enterprise Information Management (2021) 34 (6): 1874–1892.
Published: 03 March 2021
..., this study has used a latest statistical approach, namely structural equation modelling (SEM). Findings This study has confirmed that factors underpinning the commitment trust theory, SDT and expectation–confirmation model have significant impact on Internet banking user continuance intention...
Journal Articles
Journal of Enterprise Information Management (2021) 34 (4): 1169–1202.
Published: 26 August 2020
...Yung-Ming Cheng Purpose The purpose of this study is to propose an integrated model based on expectation–confirmation model (ECM), flow theory and human–organization–technology fit framework to examine whether human, organizational and technology factors as antecedents to medical professionals...
Journal Articles
Journal of Enterprise Information Management (2020) 33 (3): 654–683.
Published: 03 April 2020
...Yung-Ming Cheng Purpose This study's purpose is to propose an integrated model based on expectation-confirmation model (ECM), task-technology fit (TTF) model, and updated DeLone and McLean information system (IS) success model to examine whether quality factors and TTF as antecedents to physician...
Journal Articles
Journal of Enterprise Information Management (2018) 31 (5): 724–750.
Published: 10 August 2018
...Yung-Ming Cheng Purpose The purpose of this paper is to explore the key antecedents of organizational users’ continuance intention of cloud enterprise resource planning (ERP) by the integration of constructs from the expectation–confirmation model (ECM), technology acceptance model (TAM), theory...
