...Samar Rahi; Majeed Mustafa Othman Mansour; Malek Alharafsheh; Mahmoud Alghizzawi Purpose In this era of digital technology, the banking sector has revolutionized its operations by using web-based Internet banking services. However, the success of these financial services is dependent on Internet...

...Bijith Marakarkandy; Nilay Yajnik; Chandan Dasgupta Purpose The integration of relevant antecedents into TAM would lead to better understanding of the decision factors which act as enablers for the adoption of internet banking. The purpose of the paper is to determine the influence...

...Mohana Shanmugam; Yen-Yao Wang; Hatem Bugshan; Nick Hajli Purpose – Existing work on internet banking has provided substantial knowledge of the benefits and economic impacts of internet banking from the bank’s perspective. However, internet banking provides advantages for customers as well...