... the performance of debt collection agencies is a very hard process that involves uncertainty and imprecision. Performance measurement (PM) is a combination of numerically expressed characteristics which give insight about the success or degree of accomplishment of an activity. PM can be handled in various levels...

... in artificial contaminated clay sand soils (Dermatas and Meng, 2003). However, despite its widespread usage, the fly ash is observed not be completely consumed which has a negative impact on environment. Steel manufacturing supply chain Taguchi loss function Design of experiments Performance measurement...

... for performance measurement which considers the sub-process efficiency simultaneously together with the overall efficiency and also the uncertainty included in input–output data. Findings A real-life application of the proposed model is presented for Turkey. The application results show the efficiency scores...

... requirements, linking both to strategic performance measurement indicators. Research limitations/implications Further work is needed to explore not only how different types of enterprise flexibility and stability measures can bring additional benefits to the firm but also how best to apply such types...

... property development firms, this method is adopted herein for the following reasons: © MCB UP Limited 2001 Property development Finance Performance measurement Entropy Methodology The merits of a financial analysis may concern two domains of decisions, one related to business...

... Construction management Performance measurement Integration Information technology Researchers have attempted to address the problem highlighted above by applying integration techniques developed for use in the manufacturing industry to integrate and automate the design and construction processes...

... the “problem definition”, short‐cutting the data‐gathering and analysis steps. This often means that the original problem definition is based on perception rather than reality. © MCB UP Limited 1996 BPR Cycle time reduction Logistics Management Performance measurement Supply chain...

... procedures in outline. Also describes the recommendations made and presents top management reports with measures of customer service. Discusses issues concerning implementation. © MCB UP Limited 1995 Agents Customer service Drinks industry Logistics Performance measurement Scotland Service...

... Performance measurement Planning Procedures Scheduling Shopfloor Supply‐chain management Scheduling is an activity which takes place at all stages in the manufacturing supply chain and the effectiveness of the scheduling process has been studied for many years by numerous practitioners...

... underway to develop the framework further. Discusses details of reductions in throughput time and stock holding. © MCB UP Limited 1993 Competitive advantage Manufacturing Models Performance measurement Time management United Kingdom Value analysis Note: This paper was first...

... Reports the results of ongoing research into the measurement of performance in logistics, containing extracts from the book Performance Indicators in Logistics. © MCB UP Limited 1992 Logistics Performance measurement Research PERFORMANCE INDICATORS IN LOGISTICS 35 F ew...