Keywords: SDGs
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Journal Articles

Scrutinizing the prominence of Industry 5.0 and social pressure in opportunity recognition for SDGs: a two-wave, time-lagged study of a moderated mediation model

Safeer Ullah Khan, Qingyu Zhang, Ikram Ullah Khan, Muhammad Anwar, Mehboob Ul Hassan
Journal: Journal of Enterprise Information Management
Journal of Enterprise Information Management 1–28.
https://doi.org/10.1108/JEIM-05-2025-0409
Published: 25 May 2026
...Safeer Ullah Khan; Qingyu Zhang; Ikram Ullah Khan; Muhammad Anwar; Mehboob Ul Hassan Purpose This study aims to examine how Industry 5.0 capabilities influence firms’ achievement of sustainable development goals (SDGs) by investigating the mediating role of opportunity recognition...
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Includes: Supplementary data
Journal Articles

Sustainable supply chain excellence: how technology integration, CSR/SDG engagement and environmental stewardship drive competitive advantage

Usman Ahmad Qadri, Alsadig Mohamed Ahmed Moustafa, Muhammad Waqas
Journal: Journal of Enterprise Information Management
Journal of Enterprise Information Management 1–27.
https://doi.org/10.1108/JEIM-03-2025-0190
Published: 16 December 2025
...Usman Ahmad Qadri; Alsadig Mohamed Ahmed Moustafa; Muhammad Waqas Purpose This study examines how technology integration level (til) influences sustainable supply chain management (SSCM) and investigates whether Corporate Social Responsibility/Sustainable Development Goal (CSR/SDG) engagement...
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Journal Articles

Unlocking the precursors of customer service experience using artificial intelligence-driven chatbot: calibration of gratification theory and expectation confirmation model

Samar Rahi, Abdul Hafaz Ngah, Firas Alnasr, Mahmoud Alghizzawi, Rizwana Rasheed, Aamir Rashid
Journal: Journal of Enterprise Information Management
Journal of Enterprise Information Management (2026) 39 (2): 461–484.
https://doi.org/10.1108/JEIM-10-2024-0551
Published: 12 August 2025
... (SDGs) and boost SDGs by promoting decent work, industry innovation and sustainable economic growth using an AI-driven chatbot. H2. Hedonic gratification positively influences chatbot user satisfaction. H3. Social gratification positively influences chatbot user satisfaction...
View article titled, Unlocking the precursors of customer service experience using artificial intelligence-driven chatbot: calibration of gratification theory and expectation confirmation model
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Journal Articles

Role of enterprise information system management in enhancing firms competitive performance towards achieving SDGs during and after COVID-19 pandemic

Muhammad Sabbir Rahman, Md Afnan Hossain, Abdul Hannan Chowdhury, Mohammad Tayeenul Hoque
Journal: Journal of Enterprise Information Management
Journal of Enterprise Information Management (2022) 35 (1): 214–236.
https://doi.org/10.1108/JEIM-04-2021-0163
Published: 05 October 2021
...Muhammad Sabbir Rahman; Md Afnan Hossain; Abdul Hannan Chowdhury; Mohammad Tayeenul Hoque Purpose This study aims to investigate the impact of firms' information system management capabilities on competitive performance for achieving sustainable development goals (SDGs). It also examines...
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