..., and behaviors. Such cultural factors may affect the processes and outcomes of a manufacturer‐supplier network (Kedia and Bhagat, 1988 ; Park and Ungson, 1997). © Emerald Group Publishing Limited 2007 Risk management Supplier relations Product development Globalization Increasingly...

... in opening up the e‐RA “black box”. Buyer‐seller relationships Supplier relations Automotive industry Research (e.g. Wagner and Schwab, 2004 ; Carter et al., 2004) suggests that many organisations are engaging in e‐reverse auction (e‐RA) activity in an attempt to ameliorate...

... that the internet's impact on forming relational bonds and building B2B relations in the BTM context has not been previously researched. Marianna Sigala can be contacted at: m.sigala@aegean.gr © Emerald Group Publishing Limited 2007 Internet Travel Tourism Supplier relations Nowadays...

... in evaluating the results of investments and sacrifices of the firm in building relationships with its customers. © Emerald Group Publishing Limited 2007 Supplier relations Trust Customer loyalty Banking Malaysia The variety of new banking products (including automated teller machine...

... Limited 2002 Manufacturing Outsourcing Knowledge‐based systems Supplier relations Supply‐chain management On the other hand, while globalization has intensified competition among enterprises, it has also fragmented manufacturing systems everywhere (Moran and Riesenberger, 1994...

... Supplier relations As this collaboration extends, the issue of the proximity of suppliers to the OEMs’ plants has been receiving a broader attention. Empirical studies (e.g. Dyer, 1996; Lewis et al., 1993) have demonstrated that supplier proximity leads to improved operational...

... for annotation or amendment by the process owner. © MCB UP Limited 1997 Customer satisfaction Financial services Service levels Service quality Supplier relations TQM This paper describes service level agreements (SLAs) and illustrates how their adoption can assist an organization...

...Brian Rigby Provides an overview of the uses and benefits in product development of early supplier involvement. Via a case study covers issues such as timing, identifying suppliers and tackling problems. Co‐makership Delivery Development Lead times Product design Supplier relations...

... development in the USA with a great deal of interest. Andy Wood is President of Exel Logistics, North America. © MCB UP Limited 1993 Grocery industry Manufacturing Partnering Retailing Supply‐chain management Supplier relations ...