Issues

Six Sigma: Its implementation in Ford’s facility management and maintenance functions

Robert Holtz; Paul Campbell
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Winning project approval: Writing a convincing business case for project funding

John McLaughlin
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Strategic facilities planning: Keeping an eye on the long view

Robert A. Klein
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Outsource or in‐house facilities management: The pros and cons

Neil Usher
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Reducing energy costs through the ENERGY STAR Building Program: Case study of the Ohio Building Authority

Doug Lancashire
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Performance matters: How the high performance business unit leverages facilities management effectiveness

Paul A. Rogers
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Whole life cost of post offices in Japan, based on a survey of actual conditions and consideration of investment correction

Kazunobu Minami
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