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Schedule 2 of the Financial Services Act 1986 (FSA) was amended by s. 204(1) of the Companies Act 1989 to make it incumbent on self‐regulatory organisations (SROs) to have a satisfactory mechanism to take account of cost factors in compliance. Critically, however, published regulatory guidelines for the assessment of cost of compliance fail to address a key and fundamental quantitative aspect of the entire industry equation — that of people and the impact of a compliance based control administration upon their individual professional motivation. This paper attempts to evaluate critically such a compliance administrative control system on the employees of an FSA authorised financial institution.

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