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Purpose

This research examines how non-financial breaches of psychological contracts affect the migration intentions of healthcare professionals via employee well-being, considering emotional resilience as a moderating factor in this indirect relationship.

Design/methodology/approach

The survey design adopted (explanatory quantitative survey) was used to sample 572 healthcare providers in three teaching hospitals in Ghana. The hypothesised relationships were analysed using partial least-squares structural equation modelling (PLS-SEM).

Findings

Psychological contract breach has a significant positive effect on migration intentions, with this relationship operating indirectly through reduced psychological, social and workplace well-being. Furthermore, emotional resilience buffers the adverse effects of psychological contract breach on well-being and attenuates the indirect relationship with migration intentions.

Originality/value

This study represents one of the first to empirically test a multidimensional well-being mediation model that relates non-financial psychological contract breaches to migration intentions in the context of a health system in Africa. The study combines a detailed analysis of well-being decomposition with conditional process analyses of emotional resilience and uses data from teaching hospitals across three ecological zones in Ghana to provide new theoretical evidence and cost-effective interventions that could inform retention strategies in similar low-resource settings.

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