Issues

Subjective experience or objective process: Understanding the gap between values and practice for involving patients in designing patient-centred care

Laura Lord; Nicola Gale
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Evaluation of aviation-based safety team training in a hospital in The Netherlands

Dirk F. de Korne; Jeroen D.H. van Wijngaarden; Cathy van Dyck; U. Francis Hiddema; Niek S. Klazinga
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Communication and psychological safety in veterans health administration work environments

Nancy J. Yanchus; Ryan Derickson; Scott C. Moore; Daniele Bologna; Katerine Osatuke
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Competing patient and professional agendas in service development

David Wainwright; Charlotte Boichat; Lance M. McCracken
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Understanding patients’ behavioral intentions: Evidence from Iran’s private hospitals industry

Ehsan Zarei; Mohammad Arab; Seyed Mahmoud Ghazi Tabatabaei; Arash Rashidian; Abbas Rahimi forushani; Roghayeh Khabiri
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Context and the leadership experiences and perceptions of professionals: A review of the nursing profession

Therese Jefferson; Des Klass; Linley Lord; Margaret Nowak; Gail Thomas
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Improving hospital care: are learning organizations the answer?

Sophie Soklaridis
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