...Salim Khan; Syed Jamal Shah Purpose With the growing integration of AI in healthcare, its capabilities, such as automation, predictive analytics, enhanced diagnostics, and increased efficiency, hold strong potential to reduce emotional exhaustion among healthcare workers. Drawing...

...Nurperihan Tosun; Mustafa Tosun; Abdulkadir Güner Purpose The increasing use of artificial intelligence (AI) and large language models such as ChatGPT in healthcare has highlighted the need to understand physicians’ perceptions and readiness for clinical adoption. Design/methodology/approach...

...Hui-chuan Chen; Taeuk Kang; Monty Taylor Purpose This research study investigates the associations among supplier relationships, outsourcing decisions, IT investment, and innovative behavior in the healthcare industry. Design/methodology/approach All measurement items used in the survey...

...Karthik Padamata; Rama Devi Vangapandu Purpose The purpose of this study is to elicit the managerial and employees' viewpoints on high-performance work systems ( HPWS ) in the Indian healthcare system. Design/methodology/approach By adopting the mixed methods approach, the authors interviewed...

.... This study investigates the role of individual resilience as a personal factor that may be associated with the fulfillment of basic psychological needs in the healthcare context. Design/methodology/approach Drawing on conservation of resources and self-determination theories, this study employs a cross...

...Martina Pisarra; Antonella Cavalieri; Letizia Magnani; Marta Marsilio Purpose Healthcare information systems (HISs) can support both clinical and managerial decisions, enhancing performance and creating value for patients and healthcare professionals. The study aims to explore how digital HISs...

...Sanjna Korpal; Shiksha Kushwah; Anuj Dixit Purpose Digital transformation (DT) is a significant process for advancing operational productivity and service delivery across various sectors, including healthcare. Hence, this research aims to identify critical success factors (CSFs) based...

... medical professionals, including doctors and nurses of both genders, aged 30–55 years, working across various healthcare institutions. The 22-item assessment tool was structured with three factors: Leadership and Motivation, Creativity and Satisfaction, and Qualification. Findings The results revealed...

...Mus'ab Muhammad Kakale; Nicola Pinelli Purpose This study aims to identify what the interaction between artificial intelligence (AI) and business models (BMs) can have on healthcare (HC) outcomes and experience and also what the ethical considerations are for AI implementation in HC. The study...

..., translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at Link to the terms of the CC BY 4.0 licence . Emergency departments Healthcare...

...Damjan Maletič; Justyna Trojanowska; Mateja Lorber; Matjaž Maletič Purpose An effective asset management system (AMS) is essential for healthcare organizations looking to maximize value and performance while minimizing risk and cost. This study aims to identify and evaluate the barriers to AMS...

...Jarkko Ihalainen; Ilpo Laitinen Purpose This study examines factors affecting organisational learning during crises by comparing a healthcare organization and a construction service organization. Our goal was to identify differences and similarities between the two organizations in organisational...

...Pauline A. Nelson; Fay Bradley; Abigail Tazzyman; Jane Ferguson; James Higgerson; Jon Gibson; Damian Hodgson Purpose The purpose of this paper is to go beyond assumptions of “objective” transparency in data reporting within healthcare systems by examining forms of resistance among general practice...

...Pascal Martin; Kevin Sevag Kertechian Purpose Healthcare professionals working in medico-social institutions encounter significant physical and psychological challenges that can compromise their overall well-being. This study aims to investigate the impact of interventions based on the Snoezelen...

... artificial intelligence (AI) can support the development of resilience in healthcare organizations facing increasing environmental, demographic and financial challenges. Design/methodology/approach The study adopts the Design Science Research Methodology (DSRM) to develop the Resilient AI Performance...

...Samir Albalas Purpose This study sought to examine the impact of human resource management (HRM) on the performance of healthcare employees in selected Jordanian healthcare centers. It explores how specific HRM practices, including leadership, communication, technology adoption, teamwork, decision...

...Anita Medhekar; Arifuzzaman Khan; Delwar Akbar; Gulam Khandaker Purpose The aim of this study is to explore the challenges and drivers of building a responsive and resilient healthcare management at residential agedcare facilities experienced by service providers during the pandemic in Rockhampton...

...Jessika Wide; David Feltenius Purpose In Sweden, a decentralized unitary state, the 21 self-governing regions are responsible for healthcare. A governing tool in the relations between the central government and the regions is the use of “national agreements”. The literature describes agreements...

...Albi Thomas; M. Suresh Purpose A new paradigm, “healthcare’s new iron triangle,” has been developed to emphasise the technological perspective of healthcare delivery, focusing on automation, value and empathy. The study aims to build a conceptual model and to identify factors for the enhancement...

..., demonstrating the dual effects of job demands and resources on organizational outcomes. This study not only expands the theoretical understanding of these constructs but also provides practical implications for managing employee performance and organizational identification in the healthcare sector. Julian...