...Abhishek Dondapati; Ranjit Kumar Dehury Purpose This study investigates the impact of artificial intelligence (AI) implementation on healthcare professional role adaptation and training program effectiveness, examining the mediating roles of sociotechnical integration and professional attitudes...

...Ruby Gidda; Rani Srivastava; Kim Sears; Jaya Sawhney; Monakshi Sawhney Purpose Women's representation in healthcare leadership roles in Canada is increasing, yet limited prospective data exist on their perceptions of empowerment, organizational support, job satisfaction, engagement and well-being...

...Afshan Rauf; Joshua King Safo Lartey; Shamika Almeida Purpose This study aims to understand how public healthcare organizations build a sustainable wellbeing capability under resource constraints. It examines how organizational, human, social and temporal resources are bundled, how compassionate...

...Waheed Akbar Bhatti; Agnieszka Chwialkowska; Mario Glowik Purpose Previous research identifies multiple motives as drivers of value co-creation but reports inconsistent findings across national contexts. This study examines how national culture shapes healthcare service users’ motives...

...David van de Ven; Martijn Hendriks Purpose To evaluate: (1) the effectiveness of team-based (quasi-)experiments developed with appreciative inquiry on job resources, team crafting, work engagement and vigour among healthcare professionals and (2) associations between the experimental process...

...Kutay Güneştepe Purpose An integrated, field-level synthesis of digitally enabled performance measurement and management systems (PM/PMS) in healthcare is provided, addressing fragmentation across tool-centered streams and limited cross-stage comparison of control configurations. The thematic...

... hospitals in Gombe State, Nigeria. Design/methodology/approach Data were collected from 428 patients who accessed public healthcare services using convenience sampling and analysed with SmartPLS. A questionnaire was used to gather the data. The research employed a cross-sectional design to achieve its...

...Rand Al-Dmour; Hani Al-dmour; Ahmed Al-Dmour; Yazeed Al-Dmour Purpose The purpose of this paper is to examine the impact of green compliance (GC) on risk management performance (RMP) within the healthcare sector in Jordan, a developing country. Additionally, the mediating role of organizational...

...Salim Khan; Syed Jamal Shah Purpose With the growing integration of AI in healthcare, its capabilities, such as automation, predictive analytics, enhanced diagnostics, and increased efficiency, hold strong potential to reduce emotional exhaustion among healthcare workers. Drawing...

...Nurperihan Tosun; Mustafa Tosun; Abdulkadir Güner Purpose The increasing use of artificial intelligence (AI) and large language models such as ChatGPT in healthcare has highlighted the need to understand physicians’ perceptions and readiness for clinical adoption. Design/methodology/approach...

...Hui-chuan Chen; Taeuk Kang; Monty Taylor Purpose This research study investigates the associations among supplier relationships, outsourcing decisions, IT investment, and innovative behavior in the healthcare industry. Design/methodology/approach All measurement items used in the survey...

...Karthik Padamata; Rama Devi Vangapandu Purpose The purpose of this study is to elicit the managerial and employees' viewpoints on high-performance work systems ( HPWS ) in the Indian healthcare system. Design/methodology/approach By adopting the mixed methods approach, the authors interviewed...

.... This study investigates the role of individual resilience as a personal factor that may be associated with the fulfillment of basic psychological needs in the healthcare context. Design/methodology/approach Drawing on conservation of resources and self-determination theories, this study employs a cross...

...Martina Pisarra; Antonella Cavalieri; Letizia Magnani; Marta Marsilio Purpose Healthcare information systems (HISs) can support both clinical and managerial decisions, enhancing performance and creating value for patients and healthcare professionals. The study aims to explore how digital HISs...

...Sanjna Korpal; Shiksha Kushwah; Anuj Dixit Purpose Digital transformation (DT) is a significant process for advancing operational productivity and service delivery across various sectors, including healthcare. Hence, this research aims to identify critical success factors (CSFs) based...

... medical professionals, including doctors and nurses of both genders, aged 30–55 years, working across various healthcare institutions. The 22-item assessment tool was structured with three factors: Leadership and Motivation, Creativity and Satisfaction, and Qualification. Findings The results revealed...

...Mus'ab Muhammad Kakale; Nicola Pinelli Purpose This study aims to identify what the interaction between artificial intelligence (AI) and business models (BMs) can have on healthcare (HC) outcomes and experience and also what the ethical considerations are for AI implementation in HC. The study...

.... (2023) reinforce Ferlie’s view by arguing that CQI “takes little account of the distinctive character of public sector organisations” (p. 1302), which has largely led to implementation failure of CQI in health care. Emergency departments Healthcare Tension Paradox Hybrid leadership...

...Damjan Maletič; Justyna Trojanowska; Mateja Lorber; Matjaž Maletič Purpose An effective asset management system (AMS) is essential for healthcare organizations looking to maximize value and performance while minimizing risk and cost. This study aims to identify and evaluate the barriers to AMS...

...Jarkko Ihalainen; Ilpo Laitinen Purpose This study examines factors affecting organisational learning during crises by comparing a healthcare organization and a construction service organization. Our goal was to identify differences and similarities between the two organizations in organisational...