...Jillian Cavanagh; Timothy Bartram; Patricia Pariona-Cabrera Purpose The purpose of the study is to examine the impact of workplace violence on the mental health of nurse managers, nurses and personal care assistants. Design/methodology/approach The study is qualitative and uses Conservation...

... and prospects that practitioners and managers are encountering while attempting to successfully adopt and implement the HPWS in Indian healthcare. Karthik Padamata can be contacted at: p.karthik@ibsindia.org Conflicts of interest: Authors declare no conflicts of interest in this work...

... healthcare services. This article explores how managers and advisors in health and welfare services in Norway function as “change agents”, who work to increase an employment orientation in mental health services. Design/methodology/approach The empirical material consists of 20 interviews with change...

... of this study is to identify the resources and constraints that influence managers' mental health and better understand how they are affected by them. Design/methodology/approach A qualitative approach was chosen to document the resources, the constraints as well as their consequences on managers...

... design was adopted, using interviews at three different levels: micro = hospital ward, meso = hospital management, and macro = national board/research. Inclusion criteria were staff working in healthcare as first line managers, hospital managers, and officials/researchers on national healthcare systems...

... clinicians and managers is essential in providing effective healthcare, but relationships between the two groups are often poor. Paired learning is a peer-peer buddying tool that can break down barriers, increase knowledge and change attitudes. Paired learning has been used with doctors and managers...

.... Design/methodology/approach – The authors examined how four disparate organisations engaged physicians in change. Qualitative methods included interviews (109 managers and physicians), observation, and document review. Findings – Beyond a universal focus on relationship-building, sites differed...

...Ellinor Tengelin; Rebecka Arman; Ewa Wikström; Lotta Dellve Purpose The purpose of this paper is to explore managers' boundary setting in order to better understand their handling of time commitment to work activities, stress, and recovery during everyday work and at home. Design/methodology...

... not be generalized to other industries and other national cultural context. Furthermore, a longitudinal study may be necessary to determine the causal relationship of variables used in this study. Practical implications The findings could provide managers with valuable insight to focus their limited resources...

...P. Hyde; J. Braithwaite; A. Fitzgerald; Louise Kippist; Anneke Fitzgerald Purpose This article aims to examine tensions between hybrid clinician managers' professional values and health care organisations' management objectives. Design/methodology/approach Data are from interviews conducted...

... Wikström can be contacted at: ewa.wikstrom@handels.gu.se © Emerald Group Publishing Limited 2009 Leadership Managers Health services Sweden The present‐day healthcare system is an organization that has undergone great changes and is still under pressure to increase quality and access...

...Signe Vikkelsø; Peter Kjær; Tone Opdahl Mo Purpose The paper seeks to explore whether the development in department management in Norwegian hospitals after the unitary management reform in 2001 constitutes a development in the direction of general management Design/methodology/approach...

...John Øvretveit Purpose To provide research‐informed guidance to leaders of quality and safety improvement and evidence‐based materials for education programmes for leaders Design/methodology/approach Search of databases and hard copy literature since 1985 into managers' and leaders' role...

... a labour process analysis and takes a close look at how it actually seems to work. Design/methodology/approach The paper explores and describes how executive managers seek to design and impose corporate culture change and how it affects the nursing employees of this organisation. This was achieved...

...Mark Learmonth; Jane Mischenko Purpose The primary purpose of this paper is to critically explore managers' experience of work identity in the National Health Service (NHS). Design/methodology/approach This paper is unconventional in that it uses an auto‐ethnographic approach and poetry...

...Diane Preston; John Loan‐Clarke The changing role of the manager has been a growing area of both academic and popular literature over recent years. In addition, the interest of the popular press has made terms like “grey suit” and “fat cat” common terminology. Management roles and managerial...

...Mark Learmonth Presents the results of empirical work examining public attitudes towards UK NHS managers. The findings indicate a strong lack of sympathy for managers. Discusses possible explanations for these results. The preferred explanation is that NHS managers as a group tend to share...

... user participation project, these parameters became less uniform as more detailed issues were considered. This suggests that an investigative focus on the “process” oriented attitudes and assumptions of managers and professionals, although important, should not be allowed to detract from a concern...

... by doctors and managers working together. Outlines management concepts and theoretical constructs underpinning strategic decision making, applying them to the NHS. Concludes that the professionalization of NHS management has shifted power from doctors towards generalist managers but that there is evidence...

... of complaint procedures: the lack of credibility often accorded users of mental health services; the fear service users may have about complaining; and the difficulties they might experience in knowing what they can expect from a service. Uses this analysis to identify what managers need to do to ensure...