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Journal Articles
J Health Organ Manag (2025) 39 (8): 1754–1771.
Published: 20 May 2025
... and interpretivist paradigm assumes that several realities exist. The following describes the authors' values, viewpoints, and positions. The first author has two decades of experience working for the NHS within Acute and Mental Health Trusts, as well as for an independent charitable organisation working to improve...
Journal Articles
J Health Organ Manag (2025) 39 (6): 877–899.
Published: 28 January 2025
... the fundamental structure of the subject field. Findings In addition, this study proposes a future research agenda revolving around three main themes such as (1) telemedicine, (2) mental health and (3) medical information. Originality/value This study underscores the significance, implications...
Journal Articles
Journal Articles
Journal Articles
J Health Organ Manag (2019) 33 (1): 5–17.
Published: 09 January 2019
... is twofold: first, to present patient-level utilisation patterns of hospital-based mental health services funded by private health insurers; and second, to examine the implications of the findings for planning and delivering private mental health services in Australia. Analysing private health...
Journal Articles
J Health Organ Manag (2018) 32 (8): 980–1001.
Published: 22 November 2018
...Timmy Frawley; Annabel Meehan; Aoife De Brún Purpose The purpose of this paper is to examine the impact of organisational and structural change on the evolution of quality and safety in health organisations, specifically in mental health services. Design/methodology/approach Data were gathered...
Journal Articles
Journal Articles
Journal Articles
J Health Organ Manag (2003) 17 (6): 472.
Published: 01 December 2003
... . Inequity and Madness: Psychosocial and Human Rights Issues . New York, NY : Kluwer Academic/Plenum Publishers   2001 . 225 pp. (hardback) , ISBN: 0 306 46674 0 © MCB UP Limited 2003 --> Ethics Mental health Human rights ...
Journal Articles
J Manag Med (2002) 16 (1): 78–93.
Published: 01 February 2002
...Carol A. Rea; David M. Rea The involvement of service users is extolled in National Service Frameworks and, in Wales, is one of seven standards set out in the National Service Framework for mental health services. National Service Frameworks have an important role in the UK government’s performance...
Journal Articles
Journal Articles
J Manag Med (1996) 10 (6): 36–41.
Published: 01 December 1996
...Silvia Sbaraini; John Carpenter Reports on a survey of 222 mental health service users in two health service trusts, which provides evidence to support and elaborate Wood’s analysis of barriers to effective complaints procedures. Identifies key confounding factors such as: lack of awareness...
Journal Articles
J Manag Med (1996) 10 (3): 31–38.
Published: 01 June 1996
...Daphne Wood Complaint procedures are meant to provide an effective safeguard for users of services, but they do not always work well. Applies an analysis of three views of power to complaint procedures in mental health services. Identifies three factors which might affect the effectiveness...
Journal Articles
Journal Articles
Journal Articles
J Manag Med (1992) 6 (3): 47–51.
Published: 01 March 1992
...Eilish McAuliffe; Malcolm MacLachlan The advent of “consumerism” in the NHS puts an increased importance on finding out what consumers of health services think about the treatment which they receive. Describes a consumer satisfaction survey of mental health services. The focus is not on the outcome...

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