... survey disseminated to health system employees through trade organizations to capture diverse perspectives on OC. Subsequently, employees were invited to participate in semi-structured interviews. A total of 23 interviews were conducted to explore the underlying factors shaping employees’ perceptions...

... of probing perceptions of quality and safety and an important set of insights into progress in New Zealand DHBs. Quality improvement New Zealand Clinical governance Surveys Health and safety A long line of research has explored the perspectives and experiences of healthcare professionals...

... with similar CG policies. Ireland’s was nationally led, while New Zealand’s was devolved to local districts. This leads to the question of whether these different approaches to implementation make a difference. Design/methodology/approach Data from surveys of health professionals in both countries were...

...Paula M Lantz; Nicole Rubin; D Richard Mauery Purpose – The purpose of this paper is to describe an international survey of hospital executives and administrators’ perspectives on the contributions of their affiliation with a Ronald McDonald House (RMH) as an example of accommodation in family...

... empowerment to their experiences of spirit at work (SAW), job satisfaction and organizational commitment within the Canadian workplace. Design/methodology/approach – The authors tested the model using LISREL 8.80 and survey data from 101 OTs and 169 PTs, randomly selected by the Alberta professional...

...Margaret Cook; Glenda Cook; Philip Hodgson; Jan Reed; Charlotte Clarke; Pamela Inglis Purpose The purpose of this paper is to examine the impact that research governance processes in the National Health Service (NHS) are having on the conduct of research that involves a national survey...

.... © Company 2001 Leadership Health care Management attitudes Surveys Public health has been defined as “the science and art of preventing disease, prolonging life and promoting health through the organised efforts of society” (Holland and Stewart, 1997, p. ix). Some may consider...

...Joanne Greenhalgh; Andrew F. Long; Alison Brettle; Maria J. Grant Reports on the first phase of an evaluation of the UK Clearing House on Health Outcomes (UKCHHO) undertaken by a sample survey of purchasers and providers on its mailing list and users of its enquiry service. Explores user...

... by trusts. © MCB UP Limited 1996 Market orientation National Health Service Scotland Surveys Trusts While the history of the National Health Service (NHS) in the UK has been one of near continuous change and adaptation, the Conservative Government’s reforms embodied in the NHS...

...Gabriel Scally; Alison Hadley Describes the approach and results of a regional survey to assess the accessibility of sexual health services for young people in the south‐east Thames region. Outlines the practicalities of performing such a survey and what can be achieved through this approach. ©...

... with each other); the several levels at which quality may be specified, from general (across all health care) to specific(particular conditions or patient groups); and the methods of quality monitoring which include documented policies, clinical audit, inspection visits/patient surveys, and routine...

...” of health and social care and information systems. A survey conducted in the North Western Regional Health Authority area confirms many of the findings of recent work and raises other issues for health and social services managers. These include the need to: recognize and alter bad clinical‐organizational...

...J.P. Walsworth‐Bell; T. Theaker; Z. Amir Reports a postal survey of NHS staff in six Districts in the North Western Region. There were 3,525 replies, from staff in five main occupational groups, with clear social gradients in respect of health status, smoking and exercise, but a more complex...

...Eilish McAuliffe; Malcolm MacLachlan The advent of “consumerism” in the NHS puts an increased importance on finding out what consumers of health services think about the treatment which they receive. Describes a consumer satisfaction survey of mental health services. The focus is not on the outcome...