...Belinda Nwosu; Gloria Mbokota; Caren Scheepers Purpose The multinational hotel industry in Sub-Saharan Africa lacks diversity in leadership appointments and development, with most senior positions held by white men, who are often expatriates from developed countries. The purpose of this study...

... to the destination communities and generating increases of income and a more diverse and sustainable tourist industry. Originality/value The study demonstrates how the application of ML tools when assessing hotel websites can drive online competitive advantage within the hotel industry. The major impact...

... work climates and strong post-crisis communication to enhance employee resilience, mental well-being and operational stability in the Indian hotel industry during crises. Originality/value This study stands out for its innovative approach, which links HRM practices to each phase of the Bridges...

...Shalini Srivastava; Anubhuti Saxena Purpose The study employs the conservation of resources theory to investigate the impact of workplace hazing on quiet quitting intentions among Gen Z employees in the hotel industry. The study also aims to investigate the mediating effect of moral injury between...

... sustainability. Environmental effects result from the goods and services the hospitality sector provides (Han et al., 2018). The hotel industry’s impacts can be significant because it consumes enormous amounts of energy for heating, cooling, and lighting, water for guest services, and maintaining...

... absorptive capacity (KAC). Previous research on the HPWS–IP linkage underscores the presence of a “black box.” Therefore, the present study aims to unravel the underexplored HPWS–IP relationship through HRF and KAC mediation in the context of the hotel industry. Design/methodology/approach Survey-based...

... moderates the connection between green participative leadership and green self-efficacy. Design/methodology/approach In this study, we distributed questionnaires to 546 employees working in the Chinese hotel industry. We used partial least squares structural equation modeling (PLS-SEM) to analyze...

... in the relationship between employee engagement and constructive deviance. Design/methodology/approach Data were collected through a questionnaire (n = 416) from hotel industry employees using a convenience sampling approach. The hypotheses were tested using structural equation modeling. Findings...

... inequalities prevail, particularly in the Nigerian hotel industry. Existing qualitative evidence on the intersection of gender, culture and religion in shaping gender diversity and career progression within this industry remains limited. To address this gap, this study employs intersectionality and hegemonic...

... among them. These factors have greatly impacted the hotel's objectives (i.e. re-patronage intention). Sarah Badar (Imran) is the corresponding author and can be contacted at: sarah21huda@gmail.com The literature related to the hotel industry spans in a variety of fields including service...

... into the overflow of explicit and tacit knowledge in the hotel industry. Moreover, this study offers new insights into the mediating role of knowledge management capability in the relationship between a hotel's knowledge overflow and its innovation performance. Pedro Mota Veiga can be contacted at: motaveiga...

...Diane Lereculey-Péran; Angelique Lombarts; David William Brannon Purpose This paper elucidates female underrepresentation on executive boards in the Dutch hotel industry through a “feminist” stakeholder perspective, which persists despite public opinion and government initiatives to resolve...

...Konstantinos Vasilakakis; Despoina Sdrali Purpose The purpose of this study is to investigate the factors affecting supplier selection in food and beverage divisions in the Greek hotel industry. This research aimed to (1) examine the factors affecting supplier selection in food and beverage...