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Keywords: KFC
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Journal Articles
Journal of Hospitality and Tourism Insights (2023) 6 (1): 110–130.
Published: 10 November 2021
...George Kofi Amoako; Livingstone Divine Caesar; Robert Kwame Dzogbenuku; Gifty Agyeiwah Bonsu Purpose This paper investigates the effects of service quality on customer satisfaction and repurchase intentions among customers of the KFC Fast Food Restaurant Chains. Design/methodology/approach...
