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Keywords: Paradoxical leadership
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Journal Articles
Paradoxical leadership and counterproductive work behavior in hospitality: the roles of emotional dissonance, surface acting and ambiguity tolerance
Available to Purchase
Journal of Hospitality and Tourism Insights 1–20.
Published: 26 May 2026
...Mostafa Abdulmawla; Hazem Ahmed Khairy; Sameh Fayyad Purpose This study examines the effects of paradoxical leadership on frontline employees in five-star hotels through the lens of emotional labor theory, conservation of resources (COR) theory, and paradox theory. Paradoxical leadership, defined...
Journal Articles
Does paradoxical leadership predict employee job performance in hospitality? A sequential mediation of harmonious work passion and innovative work behavior
Available to Purchase
Journal of Hospitality and Tourism Insights (2025) 8 (4): 1458–1477.
Published: 05 November 2024
...Kashish Madaan; Divya Jain; Himani Sharma Purpose Drawing insights from a self-determination perspective, this study aims to investigate the impact of paradoxical leadership (PL) on job performance among hospitality employees. It also explores harmonious work passion (HWP) and innovative work...
