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1-5 of 5
Keywords: Performance
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Journal Articles
Job crafting in hospitality: a systematic literature review
Available to Purchase
Journal of Hospitality and Tourism Insights (2026) 9 (3): 1045–1064.
Published: 18 November 2025
... and sub-analyses by employee roles. Findings Job crafting was positively related to job satisfaction and performance. It mediated the association between leadership styles, job characteristics, employee and customer behaviours and job satisfaction and performance. Sub-analyses revealed that frontline...
Journal Articles
Supply chain management shift and behavior in green food services
Available to Purchase
Journal of Hospitality and Tourism Insights (2025) 8 (10): 3606–3624.
Published: 06 June 2025
...Chih-Hsing Liu; Sheng-Fang Chou; Jun-You Lin Purpose This study aims to demonstrate a strategic group model by integrating green supply chain management (GrSCM) indicators. This work explores the relationships between small group creativity and employee performance outcomes in the foodservice...
Journal Articles
Servant leadership and performance outcomes: a cross-industry systematic review with a focus on hospitality and tourism
Available to Purchase
Journal of Hospitality and Tourism Insights (2025) 8 (9): 3440–3460.
Published: 26 May 2025
...Ramy E.S. El Reqib; Muhammad Usman Tariq Purpose Servant leadership has attracted the interest of both researchers and practitioners in the past decade because of its positive influence on performance outcomes compared to other leadership styles. However, more studies are required to validate...
Journal Articles
The internal and external effect of environmental complexity on business responses: a PLS-SEM and artificial neural network approach
Available to Purchase
Journal of Hospitality and Tourism Insights (2024) 7 (5): 2742–2762.
Published: 19 December 2023
... approach was used to examine various combinations of internal and external environmental complexity elements that have different impacts on business responses and firms' performance. Findings The knowledge and practice created by the firm's employees (individual creativity), obtained from traditional...
Includes: Supplementary data
Journal Articles
Connecting supplier–supplier relationships to achieve supply chain performance of restaurant companies
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Journal of Hospitality and Tourism Insights (2020) 3 (3): 311–328.
Published: 05 March 2020
...Edward C.S. Ku; Shun-Fa Hsu; Wu-Chung Wu Purpose The goal of this study is to investigate how the development efficiency of restaurant companies' products of their suppliers, supplier–supplier connection, design quality and adaptation affect the supply chain performance (SCP) of restaurant...
