... performance of existing tourism and hotel products. Originality/value The research findings established a theoretical basis for industry managers to activate employees’ green behaviors, providing significant references for scholars to investigate green work performance in the hospitality and tourism...

...Pui Kuan Tina Fan; Ja Young (Jacey) Choe; Yeseul Na Purpose This study explores the linkages between various attributes, consequences and values of casino restaurants and the differences in the hierarchical value maps between female and male customers and between casino players and non-casino...

...Dora Yeboah; Masud Ibrahim; Kingsley Agyapong Purpose This study aims to investigate the drivers that motivate employees and guests' hotel service participation to understand how that can influence the implementation of Value Co-Creation (VCC) in sub-Saharan African context. Design/methodology...

...Annamarie D. Sisson; Elizabeth A. Whalen Purpose The value of the events industry is increasing worldwide. An essential component for successful events is creating a unique experience by offering gamification. A conceptual model is proposed, exploring pre-event game communication and its effect...

...Heesup Han; Kai-Sean Lee; HakJun Song; Sanghyeop Lee; Bee-Lia Chua Purpose The purpose of this paper is to investigate the interrelationships among coffeehouse brand experiences, customer satisfaction and perceived value in generating patrons’ repeat purchase intention. Design/methodology...