... with tourism policymakers and destination experts to generate grounded constructs. Phase 2 surveyed 168 stakeholders and applied fuzzy set qualitative comparative analysis (fsQCA) to identify equifinal configurations leading to NBET. Findings Six causal pathways to NBET emerged. Authenticity and cultural...

... data collection, constant comparison and theoretical sampling alongside open, axial and selective coding, identifies key antecedent conditions from interview, focus group and documentary data. These conditions are subsequently analysed via fuzzy-set Qualitative Comparative Analysis (fsQCA) to uncover...

.../approach Survey data from 290 employees of five-star and luxury hotels in Hanoi, Da Nang and Ho Chi Minh City were analysed using partial least squares structural equation modelling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA). Findings Knowledge sharing affects retention primarily...

... the moderating roles of environmental concern and green self-identity. Design/methodology/approach Structural equation modeling (SEM) and fuzzy-set qualitative comparative analysis (fsQCA) were used to analyze survey data from 422 tourists who had stayed at green hotels in Thailand. Findings The findings...

... retention and the validity of configurational causal recipes that lead to customer retention in the green hotel context. Design/methodology/approach This study combined structural equation modeling (SEM), a fuzzy-set qualitative comparative analysis (fsQCA) and a necessary condition analysis (NCA...

...Kayode Kolawole Eluwole; Taiwo Temitope Lasisi; M. Omar Parvez; Cihan Cobanoglu Purpose Fuzzy-set qualitative comparative analysis (fsQCA) is explored as a transformative tool rooted in complexity theory, shedding light on uncertainties shaping real-world decisions in tourism, with a focus on its...