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Journal Articles

How smart tourism technology improves tourist experiences and what aspects of the technology are important for the improvement

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Jiachen Li, Seunghun Shin, Heesup Han
Journal: Journal of Hospitality and Tourism Technology
Journal of Hospitality and Tourism Technology 1–23.
https://doi.org/10.1108/JHTT-05-2025-0364
Published: 22 April 2026
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Journal Articles

Motivation, evaluation and risk for consumer approach behaviors in smart hotel: a cumulative prospect theory with a fuzzy-set approach

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Heesup Han, Seongseop (Sam) Kim, Frank Badu-Baiden, Amr Al-Ansi, Jinkyung Jenny Kim, Chang-Sik Kim
Journal: Journal of Hospitality and Tourism Technology
Journal of Hospitality and Tourism Technology 1–25.
https://doi.org/10.1108/JHTT-01-2025-0019
Published: 10 February 2026
View article titled, Motivation, evaluation and risk for consumer approach behaviors in smart hotel: a cumulative prospect theory with a fuzzy-set approach
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Journal Articles

Optimum combination impact of data privacy on customer trust and willingness to accept personal information collection in the lodging sector

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Heesup Han, Pipatpong Fakfare, Noppadol Manosuthi, Jin-Soo Lee, Jinkyung Jenny Kim
Journal: Journal of Hospitality and Tourism Technology
Journal of Hospitality and Tourism Technology (2025) 16 (5): 1103–1123.
https://doi.org/10.1108/JHTT-06-2024-0377
Published: 26 May 2025
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Journal Articles

Effects of cognitive, affective and normative drivers of artificial intelligence ChatGPT on continuous use intention

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Heesup Han, Seongseop (Sam) Kim, Tadesse Bekele Hailu, Amr Al-Ansi, Jiyoung Lee, Jinkyung Jenny Kim
Journal: Journal of Hospitality and Tourism Technology
Journal of Hospitality and Tourism Technology (2024) 15 (4): 629–647.
https://doi.org/10.1108/JHTT-11-2023-0363
Published: 18 June 2024
View article titled, Effects of cognitive, affective and normative drivers of artificial intelligence ChatGPT on continuous use intention
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