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“Seriously, Australia, why are you so stingy with Wi-Fi?”: customer satisfaction with Wi-Fi speed in Australian hotels and lessons for public Wi-Fi provision

Viktor Grechyn, Ian McShane

Journal of Hospitality and Tourism Technology (2021) 12 (4): 730–744.

https://doi.org/10.1108/JHTT-01-2020-0025

Published: 02 September 2021

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