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Investigating customer acceptance, usage, trust, and perceived safety risk of self-ordering kiosk technology in Malaysian quick-service restaurants during COVID-19 pandemic

Noradzhar Baba, Mohd Hafiz Hanafiah, Aslinda Mohd Shahril, Muhammad Izzat Zulkifly

Journal of Hospitality and Tourism Technology (2023) 14 (3): 309–329.

https://doi.org/10.1108/JHTT-08-2021-0226

Published: 17 February 2023

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