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Keywords: 使用意向
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Journal Articles
Visual attention and user satisfaction in OTA platforms: an eye-tracking and big data approach
Available to Purchase
Journal of Hospitality and Tourism Technology 1–24.
Published: 14 April 2026
... Limited 2026 Emerald Publishing Limited Licensed re-use rights only Online travel agency (OTA) Eye-tracking Big data analysis Usage intention Customer satisfaction Visual attention Mobile app reviews 在线旅行社（ota） 眼动追踪 大数据分析 使用意向 用户满意度 视觉注意 移动应用评论 The rise of Information...
Journal Articles
Impact of customer experience on attitude and utilization intention of a restaurant-menu curation chatbot service
Available to Purchase
Journal of Hospitality and Tourism Technology (2022) 13 (3): 527–541.
Published: 10 March 2022
... Experience characteristic Restaurant-menu curation chatbot Utilization intention 餐厅菜单管理聊天机器人 体验特征 态度 态度 使用意向 According to the theory of planned behavior, attitude influences individual behavioral intentions (Ajzen, 1991). This relationship has been studied and found to be significant...
