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Journal Articles
Journal of Hospitality and Tourism Technology (2026) 17 (1): 232–249.
Published: 13 October 2025
... Limited Licensed re-use rights only Anthropomorphic robotic chef Customers’ behavioral intentions Hygiene concerns Perceived advantage Quick-service restaurants 拟人化机器人厨师 顾客行为意图 卫生关注 感知优势 This research applied anthropomorphism theory and cue utilization theory to bridge...
Journal Articles
Journal of Hospitality and Tourism Technology (2023) 14 (3): 309–329.
Published: 17 February 2023
... 08 10 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only 调查 COVID-19 大流行期间马来西亚自助点餐机技术的客户接受、使用、信任和感知安全风险 研究目的 本研究通过实证检验顾客接受度与自助点餐亭的使用、购买行为和购买后行为之间的相互关系。该研究还提出感知的安全风险是客户购买与购买后行为之间的调节变量。 研究方法 本研究采用在线调查的定量研究方法。在数据收集过程中获得了四百三十 (430...

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