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Keywords: 机器人服务员
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Journal Articles
María Eugenia Rodríguez-López, Elena Higueras-Castillo, Francisco Liébana-Cabanillas, Beatriz García-Carrión
Journal of Hospitality and Tourism Technology 1–21.
Published: 07 July 2026
... Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Robot waiter Restaurant Semantic priming Explicit emotions Implicit emotions Structural equation modeling 机器人服务员 餐厅 语义启动 显性情绪 隐性情绪 结构方程模型。 This study was supported by Consejería de Conocimiento...
Journal Articles
Journal of Hospitality and Tourism Technology (2023) 14 (3): 430–443.
Published: 14 March 2023
... between robot servers and human servers in memorable brand experience, brand preference and behavioral intentions in the restaurant industry for the first time. 研究目的 本研究旨在根据服务提供商的类型（例如机器人服务员和人工服务员）检查令人难忘的品牌体验、品牌偏好和行为意图之间的差异。 此外, 本研究调查了四个概念之间的关系。 研究设计/方法/途径 数据收集自 296 名体验过机器人服务器的客户和 307 名体验过人工服务器的客...
