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Keywords: 电子口碑
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Journal Articles
A deep learning approach to understanding spatial cues in hotel YouTube videos based on cue utilization theory
Available to Purchase
Journal of Hospitality and Tourism Technology 1–23.
Published: 23 June 2026
... 10 05 2026 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Video analytics YouTube eWOM Deep learning Cue utilization theory 视频分析 YouTube 电子口碑 深度学习 线索利用理论 YouTube has emerged as a dominant marketing channel across...
Journal Articles
How customer-driven and vendor-driven information cues shape a travel app user behaviour?
Available to Purchase
Journal of Hospitality and Tourism Technology (2021) 12 (4): 745–761.
Published: 25 September 2021
... daunting task. Thus, exploring the factors influencing consumers’ intent to download the travel app is a topic worth studying (Harris et al., 2016 ; Linton and Kwortnik, 2019 ; Lu et al., 2015). 下载意向 移动APP 电子口碑 在线评论 供应商生成的信息内容 Mobile apps Electronic word-of-mouth...
Journal Articles
“Seriously, Australia, why are you so stingy with Wi-Fi?”: customer satisfaction with Wi-Fi speed in Australian hotels and lessons for public Wi-Fi provision
Available to Purchase
Journal of Hospitality and Tourism Technology (2021) 12 (4): 730–744.
Published: 02 September 2021
... Digital divide 酒店 电子口碑 顾客满意 Wi-Fi 服务质量 数字鸿沟 Information and communication technologies (ICTs) have profoundly affected the hospitality and tourism industry around the world (Scott et al., 2008 ; De Pelsmacker et al., 2018). Wi-Fi has become the standard for ICT...
