...Ana Leal-Solís; Rafael Robina-Ramírez Purpose This study aims to investigate how digital capabilities shape Digital Transformation and Human Empowerment in Hospitality across Spanish hotels, emphasizing capability orchestration and digital maturity differences. It seeks to explain how empowerment...

... and based on semi-structured interviews, the study explores the concrete strategies managers use to navigate technological change in wellness tourism. Adaptive leadership Wellness tourism Digital transformation Spa managers Organizational resilience – 适应型领导, 健康旅游, 数字化转型, 水疗管理者, 组织韧性...

...Ilker Cingillioglu; Nirosha Wellalage Purpose This study investigates how digital transformation ( DT ) can be comprehensively leveraged for value creation in the hospitality and tourism (H&T) industry. This study aims to address gaps in existing literature regarding the specific impacts...

...Mahmut Demir; Kayhan Tajeddini; Thilini Chathurika Gamage Purpose This study aims to examine the role of big data analytical capabilities ( BDAC ) in fostering tech-business model innovation ( TBMI ), focusing on the mediating effect of digital transformation ( DT ) and the moderating role...

...Jing Wang; Yu Wu; Binli Tang; Yang Cui Purpose The increasing popularity of artificial intelligence ( AI ) accelerates digital transformation of hotels (DigiTrH), necessitating the collaboration of leaders and employees. Therefore, this study aims to delve into the dual mediating effects that job...

...Tai-Yi Yu; Jeou-Shyan Horng; Chih-Hsing Liu; Sheng-Fang Chou; Yung-Chuan Huang; Quoc Phong La; Yen-Ling Ng Purpose This study aims to explore post-COVID-19 tourism digital transformation, study innovative service delivery and provide insights for industry leaders and policy-makers to nurture robust...

...Mahmut Demir; Emre Yaşar; Şirvan Şen Demir Purpose This study aims to examine the relationship between digital transformation (DigiTr), innovation and human resources planning (HRP) in hotels to investigate the impact of DigiTr on innovations and HRP and to test the mediating impact of innovation...

...Vicky Katsoni; Ioulia Poulaki Purpose The rapid digital transformation (DX) that airlines experienced during the past decade has been proven to be the driving force of significant benefits for the airlines when it comes to cost reduction, branding and revenue opportunities when passengers purchase...