... practices within the hospitality industry from the perspective of hotel managers. Design/methodology/approach This study uses a qualitative design, conducting semi-structured interviews with 16 hotel managers in Turkiye. Thematic analysis is conducted using NVivo 15.2 to examine the perceived challenges...

...Sandra Morini-Marrero; Jose M. Ramos-Henriquez; Anil Bilgihan Purpose This study aims to explore the application of ChatGPT to analyze hotel guest satisfaction from online reviews. As online feedback plays a critical role in consumer decision-making in the hospitality industry, the research...

... 18 11 2023 21 04 2024 14 05 2024 14 05 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Service robot Frontline employee Technology affordance Employee–robot interaction Hospitality industry Existing research...

... prediction Convolutional neural network Deep learning Hospitality industry Online reviews Feature complementarity For natural language processing (NLP) tasks, various models using the DL technique have been proposed to extract deep features from textual information. A CNN is a typical model...

... Hospitality industry Unsupervised learning Bootstrap resampling Sales forecasting 大数据食品浪费酒店业无监督学习自助抽样销售预测 The United Nations’ 2030 Agenda highlights sustainable development goals related to sustainable sales patterns and production chains. Countries like France, Italy and Spain have...

... of the hospitality industry when it comes to technological sophistication in marketing to increase spend, modern casinos are changing player development strategies on a frequent basis with the tools AI provides. Integrating AI into hotel marketing strategies streamlines content creation, effectively engages...

... review representations. Subsequently, MF techniques were adopted to predict the overall rating using the extracted semantic and interaction features. Deep learning Hospitality industry Restaurant recommendation model Online review Consumer decision-making 深度学习、酒店业、餐厅推荐模型、在线评论、消费者决策...

...Waseem Ul Hameed; Muhammad Nawaz; Qasim Ali Nisar; Muhammad Farhan Basheer; Shoaib Imtiaz; Muhammad Bilal Zafar Purpose The primary purpose of this study is to provide a new model in the hospitality industry by incorporating open innovation (OI) as a significant business performance (BP) supporter...

...。 Purpose The paper aims to find the preferences of different tourist type. Since, COVID-19 pandemic has brought the international hospitality industry to a standstill, there are some early signs of recovery. For this industry’s long-term recovery, the tourists’ changing preferences need to be analyzed...

... 25 07 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Hospitality industry Management Grounded theory Antalya Turkish culture Managerial resourcefulness 关键词 –管理智慧 土耳其文化 管理 扎个理论 酒店业 安塔利亚 文章类型 – 研究论文...

...Kholekile Gwebu; Clayton W. Barrows Purpose The purpose of this study is to expand on the existing literature by specifically examining data security incidents within the hospitality industry, assessing origins and causes, comparing breaches within the industry with those of other industries...

... the occurrence and the impact of information security, the researchers reviewed the previous research regarding information security and used the database from Privacy Rights Clearinghouse and collected 76 information security incidents in the US hospitality industry since 2006. Finding The increasing...

... are crucial for the leisure, tourism and hospitality industries. Trust and commitment within supplier–buyer relationships create a favorable environment for firms to develop and manufacture products and services. Thus, relationship qualities are beneficial to product and service innovation. Torkildsen...

... to adopt an IS. H1a. In the high-power condition (i.e. powerful), there is a significant gender effect on technology acceptance, that is, males have a higher level of acceptance than females. © Emerald Group Publishing Limited 2014 Information systems Gender Hospitality industry...

...Jun Mo Kwon; Jung‐in (Stephanie) Bae; Shane C. Blum Purpose The purpose of this study is to examine customer intentions to download mobile applications in the hospitality industry. Even though major hospitality companies offer the mobile applications, many customers have not utilized them...