... of robotic technologies in different hotel departments or the effects of hotel robot adoption on the stay intention of consumers, limited studies investigated the emotional complexity, cognitive–analytical and emotional–social responses of service robots from the perspective of consumers, as well...

... multiple solutions, including cognitive, affective and normative drivers for strong and weak continuance intentions toward AI-based ChatGPT. Informativeness, one of the cognitive drivers, was found to be a necessary condition for achieving the desired outcome. Originality/value This research provides novel...

...Dr. Anil Bilgihan, Dr. Mohammad G. Nejad; Faranak Memarzadeh; Shane C. Blum; Charlie Adams Purpose – This paper aims to find out the impact of business travelers’ behavioral belief on positive and negative e-comments, which consequently lead to intention to purchase a hotel room. To explore...

...Osama Sam Al-Kwifi Purpose – The purpose of this paper is to explore the influence of destination images on tourists’ behavioral intention to select a destination for their next vacation. Most of previous studies investigated this relationship by interacting with tourists during their stay...