...M. Omar Parvez; Kayode Kolawole Eluwole; Taiwo Temitope Lasisi Purpose This study aims to investigate tourists’ intentions to use hotel service robots with a focus on safety and hygiene. It examines the impact of perceived safety, health awareness and service assurance on consumer engagement...

...Nefike Gunden Sorathia; Cristian Morosan Purpose This study aims to explicate consumers’ intentions to use online food delivery systems (OFDS) subscription services. The study revisited the unified theory of acceptance and use of technology. Design/methodology/approach A typical methodology...

...Ajay Aluri; Radesh Palakurthi Purpose The purpose of this paper is to explore the influence of demographic factors (age, gender, education, income) on consumer attitudes and their intentions to use radio frequency identification (RFID) in the hotel industry. Design/methodology/approach...